Privacy Policy & Cookie policy

1. Introduction

Welcome to Moley (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, shipping and billing address
• Payment Information: Credit card details (processed securely through our payment provider)
• Account Information: Username, password, order history
• Communication Data: Messages you send us, support requests, reviews

We automatically collect certain information when you visit our site:

• IP address and browser type

• Referring website or source

• Device information and operating system

• Pages visited and time spent on site

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and provide customer support
• Send promotional emails (with your consent)
• Improve our website and product offerings
• Prevent fraud and ensure security
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Shipping carriers, payment processors, email services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: hello@getmoley.com
Address: Moley OÜ, Estonia

Cookie Policy

Last updated: September 25, 2026

This Cookie Policy explains how Moley OÜ ("we", "us", "our") uses cookies and similar technologies on this website, in compliance with the EU General Data Protection Regulation (GDPR, Reg. 2016/679) and the ePrivacy Directive (2002/58/EC, Art. 5(3)).

Who we are

The data controller for the processing of your personal data through cookies is:

• Data controller: Moley OÜ
• Address: Merikotka 37
• Email: hello@getmoley.com
• Registry / VAT: 17381710

What are cookies

Cookies are small text files placed on your device when you visit our website. They allow us to recognize your device on subsequent visits, remember your preferences, measure how the site is used, and (with your consent) deliver personalized advertising.

We also use similar technologies such as localStorage, sessionStorage, and pixel tags. Where this policy refers to "cookies", it covers these technologies as well.

Legal basis

For strictly necessary cookies, the legal basis is our legitimate interest under GDPR Art. 6(1)(f) and the technical exemption under ePrivacy Art. 5(3).

For all other cookie categories, the legal basis is your explicit consent under GDPR Art. 6(1)(a) and Art. 7, collected via the cookie banner before any non-essential cookie is set.

You can withdraw consent at any time using the "Cookie settings" link or by clearing your cookies; withdrawal does not affect the lawfulness of processing before withdrawal (GDPR Art. 7(3)).

Cookies used on this site

Third-party services

Where you give consent, this site may load resources from the following third-party services, which set their own cookies:

Each third party is an independent data controller for the cookies it sets; please consult their respective privacy policies.

How long we keep data

Consent records and analytics data are retained for 12 months from collection. Strictly necessary cookies are retained only for the duration of the session or as required for the technical function they serve. See the table above for the specific lifetime of each cookie.

Your rights

Under GDPR Art. 12-22 you have the right to:

• access the personal data we hold about you (Art. 15)
• request rectification of inaccurate data (Art. 16)
• request erasure ("right to be forgotten", Art. 17)
• restrict processing (Art. 18)
• data portability (Art. 20)
• object to processing based on legitimate interest (Art. 21)
• withdraw consent at any time (Art. 7(3))
• lodge a complaint with your national supervisory authority

To exercise these rights contact us at hello@getmoley.com. We will respond within one month of receipt (GDPR Art. 12(3)).

Changes to this policy

We may update this Cookie Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will trigger a re-consent prompt on your next visit.

Contact

For any question about this Cookie Policy, contact us at hello@getmoley.com.